In any hospice facility, hospice software is extremely important and it’s essential to know about the functions it has and to how it fits in order to enhance the workflow of every staff in the facility.
Number 1. Patient charting – patient visiting info is put either in templates or forms in order to have pertinent info just like complaints, vitals, review of systems, physical exams, medical histories and so on. And to be able to accomplish patient charting, most of the hospice software systems have dropdown boxes, voice recognition, pick lists or handwriting recognition.
Number 2. Order communication systems – this is referred as CPOE or Computerized Physician Order Entry most of the time. Basically, this allows the software system to communicate information on external system such as hospitals, laboratories, pharmacies and imaging centers. Additionally, this provides makes it possible for the providers to send out imaging requests, lab requests, submit visit charges, prescriptions as well as diagnosis codes to the billing system or office easily.
Number 3. Clinical decision making support systems – from recommendations, reminders and alerts, these are all built into the system to allow an automatic clinical decision making using the information stored in the database. This at the same time helps doctors with diagnosis and coding. There are also many hospice software systems that offer the recommended CPT code based off EM or Evaluation and Management rules for physicians. This basically allows physicians to bill the payers at highest rate possible for the performed services.
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Number 4. Image and document management – it is crucial for hospice facilities to properly manage the amount of paperwork that’s entering them. Hospice facilities are flooded constantly with patient intake forms, lab reports, faxes and referring physician letters whether you believe it or not. The software integrated allows the physicians to have access to these documents on an intuitive user interface. What’s more, the software is providing a way to manage images easily from images from ultrasounds, MRIs and x-rays.
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Number 5. Patient portal – the personal health records allowed patients to access their health record using any computer easily and this is possible as long as there’s a secure and reliable internet connection. These programs have features like refill requests, scheduling, record access, electronic intake forms, patient education and outcome assessments. The patient can grant several other providers to be able to access this info which allowed a provider to provider communication.
Number 6. Reporting and statistics – providers in addition are creating reports from databases that are intentionally done for statistical purposes. This becomes useful in the event that there’s a need for health maintenance reminders, disease management and drug recalls.